The Autorité des marchés financiers (AMF) published a qualitative study, carried out by CSA - Institute of Marketing and Opinion Studies, seeking to test the readability of commercial and regulatory documentation accompanying structured products.
The research, which has been published by the regulator via a letter , unveils that documention provided to investors is perceived as non-user-friendly. Practices hindering the readability of the documentation relate mainly to the form of the documents, whose presentation is failing to facilitate their appropriation, according to the survey. Participants further emphasized the “high density” of information, which was considered “too technical” and the “lack of empha
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