Three senior market executives shed a light on ‘bionic advisory’ in wealth management to build deeper client relationships through artificial intelligence (AI) and technology.
Bionic, according to the Webster Dictionary, is defined as having normal biological capabilities or performance enhanced by electronic or electromechanical devices. The idea has evolved from its original application via robo advisors a decade ago, where machines were supposed to make all the decisions. “Here we're really talking about using technology, AI, data to enhance the decision making of wealth advisors,” Eric Michl, head of global markets, Asia at BBVA kicked off discussion