The bank has attributed the developments to its data, analytics and innovation strategy, with further upgrades to account opening and infrastructure also in progress.
Citi Wealth has deployed a range of artificial intelligence (AI)-based technology capabilities intended to support a more data-led and personalised approach to client servicing. The development forms part of its longer-term effort to establish a unified intelligence layer The bank noted that the development forms part of its longer-term effort to establish a unified intelligence layer that spans a client’s full financial lifecycle. Andy Sieg, head of wealth at Citi, said: ‘Citi