The programme uses generative artificial intelligence (AI) to train advisors across investment and client management skills.
Singaporean multinational banking and financial services firm Oversea-Chinese Banking Corporation (OCBC) has launched a generative AI-based training programme for its wealth advisors in Singapore. The system uses AI to simulate real client interactions The six-month programme will be used to train around 900 advisors, covering areas such as investment advice, client management, product knowledge and wealth planning. The system uses AI to simulate real client interactions, allowing advisors