Coleman will take up the three-year role, following a year as interim chair.
The UK Financial Conduct Authority (FCA) has appointed Liam Coleman as permanent chair of the Financial Ombudsman Service, with approval from the Treasury. His three-year term began on 10 October 2026. Coleman also serves as group chair of London & Quadrant Housing Trust Coleman has served as interim chair for the past year. He will continue to lead the organisation, which resolves complaints between financial businesses and their customers. Coleman also serves as group chair of London