Sales practices in South Korea involving variable annuities need to improve, according to the results of a mystery shopping investigation released by the South Korean Financial Supervisory Service (FSS). From October to December 2013, the FSS carried out an investigation targeting 540 insurance sales by 19 insurance companies. Overall, the average score increased by 30% to reach 70.2 points. A number of firms such as structured products and variable annuities providers Mirae Asset Life, Samsung